Virtual Office Assistant (Entry Level) Job at Sterling Consulting Solutions, Inc., United States

Z1lCYmJoVjNQTVcwaWpqbm5TR1ZyaWtHS1E9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Office Assistant (Entry Level)

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Powerback Rehabilitation

Speech Therapist Job at Powerback Rehabilitation

 ...active and thrive while providing essential therapy for children at home and in school. With over 38 years of trusted service, our...  ...Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role. Perks at... 

Blue Sky Hospitality Solutions

"Warwick Experience Ambassador" -- Warwick Rittenhouse Square, A Marriott Bonvoy Hotel, Philadelphia, PA Job at Blue Sky Hospitality Solutions

 ...Job Summary: "Warwick Experience Ambassador- Warwick Rittenhouse Square, A Marriott Bonvoy Hotel, Philadelphia, PA The Warwick Experience at the Warwick Hotel Rittenhouse Square in Philadelphia reflects a proud partnership as a member ofMarriott Bonvoy hotels... 

Bluetree Practice Services

Part-Time Registered Dental Assistant for Susanville Dental Specialties Job at Bluetree Practice Services

Do you have a passion for dental assisting? Do you want to make an impact on people"s smiles? Come join our team at Susanville Dental Specialties! We are looking for a Part-Time RDA to join our growing general dentistry team. Our Dentists and caring team members...

DERMATOLOGY EMPLOYMENT, LLC

Dermatology Medical Assistant / Scribe Float Job at DERMATOLOGY EMPLOYMENT, LLC

 ...SSM Health Dermatology is looking for an awesome Medical Assistant/Scribe Float to join our growing team with locations in Oklahoma City,...  ...Dermatologist to focus on the patient. Qualifications: Previous experience as a medical assistant or certified nursing assistant.... 

Empowered Pilates - AZ

Apprentice Pilates Instructor - Arizona Job at Empowered Pilates - AZ

POSITION:We are seeking CONFIDENT and ENERGETIC Apprentice Pilates Instructors to join our Club Pilates Arizona family! The studios seeking Apprentice Pilates Instructors include: Anthem, Arcadia, Chandler, Desert Ridge, East Mesa, Gainey Ranch, North Gilbert, Paradise...