Job Description

Align ENT & Allergy is looking for a compassionate and detail-oriented Medical Receptionist to join our team. In this role, you will be the first point of contact for our patients, playing a critical role in enhancing their experience in our practice. You will manage front desk operations, help create a welcoming atmosphere, and ensure seamless patient flow.

As a Medical Receptionist with Align ENT & Allergy, you will work within a dedicated team that provides comprehensive ENT and Allergy care. Our commitment to excellence and personalized patient care is at the core of everything we do.

Key Responsibilities

• Greet patients and visitors warmly, ensuring an inviting environment.
• Handle check-in and check-out processes, ensuring that patient information is accurately recorded and updated.
• Schedule patient appointments effectively, managing the flow of the day’s schedule to maximize efficiency.
• Answer incoming calls, addressing inquiries and providing assistance to patients and their families.
• Verify insurance coverage and obtain necessary authorizations ahead of appointments.
• Assist patients with the completion of necessary paperwork and ensure compliance with privacy regulations.
• Maintain organization and cleanliness of the reception area and waiting room.
• Collaborate with medical staff to coordinate patient care and facilitate smooth communication.
• Perform other clerical duties as needed, including data entry, filing, and faxing.

Requirements

• High school diploma or equivalent.
• Previous experience as a receptionist, preferably in a medical setting.
• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Proficient in Microsoft Office applications and ideally familiar with electronic medical records (EMR) systems.
• Ability to handle sensitive information with discretion and professionalism.
• Empathetic and patient-centered approach to customer service.
• Reliability and punctuality are crucial.
• Ability to work well in a team-oriented environment.

Benefits

Benefits:

· 401(k) after a year of service

· Dental insurance

· Health insurance

· Paid time off

· Vision insurance

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